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Terms of service

GENERAL TERMS AND CONDITIONS

Sneakerlaclasse.ch and sneakerlaclasse.com are operated and owned by Sneakerlaclasse GmbH, 8700 Küsnacht, Switzerland. Sneakerlaclasse GmbH offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices begun here. Throughout the site, the terms "Sneakerlaclasse", "SLC", "sneakerlaclasse.ch", "sneakerlaclasse.com", "we", "us" and "our" refer to Sneakerlaclasse Ltd.

GENERAL CONDITIONS:

The Sneakerlaclasse website only accepts orders placed through the website's ordering system. For your information, you will receive an email confirmation when you submit your order. After checking availability, you will receive a shipping notification via email. We may, at our discretion, limit or cancel purchase quantities per person, per household or per order. In the event that we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed.

PRODUCTS:

We only sell 100% authentic items. Most of the products or services we offer have limited quantities and are subject to return or exchange only as per our return policy in the "Cancellation" section. We have made every effort to represent the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor will display every color correctly.

We reserve the right, but have no obligation, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice and in our sole discretion, but the price at the time of purchase is the price you will be charged for your order. We reserve the right to discontinue any product at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which we offer the Service, without express written permission.

When you click on links in our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Violation or breach of any of the terms may result in immediate termination of your services, at our sole discretion.

ACCOUNTS :

When you create an account on our website, your information must be accurate, complete and current at the time of purchase. You are responsible for keeping secure the password you use to access the Service and for all activities or actions under your account. You agree not to disclose your password to any unauthorized third party. You must notify us immediately if you learn of any breach of security or unauthorized use of your account.


USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS:

We may, but have no obligation to, monitor, edit or remove any content that we determine in our sole discretion is unlawful, abusive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or violates any party's intellectual property or these Terms of Use.

You agree that your comments do not violate any third party rights, including copyright, trademark, privacy, personal or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive, abusive or obscene material, or computer viruses or other malware that could interfere in any way with the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise deceive us or any third party as to the origin of any Comments. You are solely responsible for the comments you submit and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.


PROHIBITED USES:

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to engage in or participate in any unlawful activity; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) transmit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that in any way interferes or may interfere with the functionality or operation of the Service or any related website, other websites or the Internet; (h) collecting or tracking the personal information of others; (i) spamming, phishing, pharming, faking, spidering, crawling or scraping; (j) obscene or immoral purposes; or (k) compromising or circumventing the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.


ERRORS, INACCURACIES AND OMISSIONS:

Occasionally, information on our website or may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update any information or cancel any order if any information in the Service or on any related website is inaccurate at any time without notice (including after you have placed your order).

We assume no obligation to update, change or clarify any information on the Service or on any related website, including, but not limited to, pricing information, except as required by law. No stated update or refresh date applied in the Service or on any related website should be construed as an indication that all information in the Service or on any related website has been changed or updated.

PAYMENT:

Payment for the goods must be made according to the procedure explained on the information page "Payment". Your payment will be confirmed by e-mail!


SHIPPING:

The delivery time varies depending on the country/city and the shipping method chosen. We do not guarantee that the stated delivery time is valid in every case. It may happen that in special cases the delivery takes longer than expected, but it is our highest effort to send the packages as soon as possible. It can sometimes take a few days for an order to be packed and labeled for shipment.

If you refuse to accept delivery or do not pick up your package at the delivery address, the carrier will be forced to return the package to Sneakerlaclasse or leave it with customs. In this case, you will be charged for the return and redelivery costs. This also applies if you provide incorrect shipping information.

We reserve the right to change carriers at any time without notice.


CANCELLATION:

All of your purchases are final sales. Many products or services we offer have limited quantities and/or are rare and/or are collectibles with price fluctuations between different periods. Accordingly, we cannot allow customers to speculate on or degrade our items by opening packages, trying them out, or doing other things that may change the price or quality of our products.

If you have any questions or concerns about the size or condition of a particular product on our website, please email us before committing to purchase.

Refunds will only be processed due to determination errors on our end, such as misdelivered items.

Please prefer to contact us to clarify any outstanding issues if you are unsure.


PRICES:

If your shipping address is in Switzerland, the final price you see at the end of checkout includes VAT and taxes. For all orders with delivery address outside of Switzerland, prices do not include VAT and customs duties or other taxes that may be applicable in your country/state. You, as the customer, are responsible for such import fees and Sneakerlaclasse disclaims any liability if orders are held up at customs because the customer does not pay them. For orders outside of Switzerland, you may have to pay such fees directly to the shipping company after delivery.

Prices for our products are subject to change without notice. We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. However, the price in effect at the time of purchase will be the price charged to you for your order.


RETURNS:

Since we inspect all merchandise prior to shipment, we do not exchange merchandise. All sales are final. We only accept returns due to incorrectly shipped items. If we have authorized a return, items must be returned within 7 days of receipt with proof of purchase. We are not responsible for any loss or damage to returned merchandise during transit. Using a trackable system to return items to us is strongly recommended. Refunds will be issued after we receive the returned merchandise. Returns without return authorization will not be accepted. Please do not return your purchase to us or the manufacturer without inquiry authorization.

REFUND:

After a cancellation or approved return, we will refund the price you paid for the cancelled order (or portion of the order), less any pickup or return shipping charges (if any). We will also refund the standard shipping cost you paid, or an amount equal to that cost if you choose a more expensive shipping method. We will issue the refund within 30 days after:

- We have cancelled the order

- We have received the approved merchandise back

In the event of a cancellation, we will refund you using the same payment method you used to pay for your order. For returns that have already been approved, we may withhold the refund until we have received the merchandise and you have provided proof that the merchandise has been returned.

We will notify you of your refund by email within a reasonable time. We will generally process the refund due to you as soon as possible, but in any event within 30 days from the date we confirmed to you by email that you are entitled to a refund for approved merchandise.


DISCLAIMER:

Sneakerlaclasse disclaims any liability for loss or damage to the extent permitted by the laws of Switzerland. If laws other than Swiss laws apply, Sneakerlaclasse's liability for negligence is limited to the total value of the transaction.

We do not warrant, represent or guarantee that the use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.


PRIVACY POLICY:

All information you provide to Sneakerlaclasse, including your email address, shipping address and credit card information, is strictly private and confidential. In the unfortunate event that your information is leaked or misused, Sneakerlaclasse cannot be held responsible for any losses incurred by you.

Our website may use "cookies." By using our website and accepting our terms, you agree that we may use "cookies" in accordance with our terms.


INTELLECTUAL PROPERTY RIGHTS:

Sneakerlaclasse is the owner of the content of this website. It is protected by copyright and other intellectual property rights. No part of this website may be copied, reproduced, modified, distributed, displayed, posted or transmitted without permission. All trademarks, product names, product photos, photographs and company names or logos mentioned on this website are the property of their respective owners.


RIGHT TO CHANGE TERMS:

Sneakerlaclasse reserves the right to change the Terms at any time without notice and in its sole discretion.


JURISDICTION:

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of laws provisions. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect.

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